Supervisor at Picnic Fulfilment B.V., leading shift teams at a high-volume automated fulfilment centre and serving as project lead for Too Good To Go (TGTG), a social sustainability programme saving surplus food from going to waste. Impact-driven professional with 6+ years of cross-sector experience across operations, electronic banking, healthcare management and business development, with sustainability and societal impact running through my career. I also build AI-powered products on the side.
MBA International Business & Management · Hanze University of Applied Sciences · Feb 2026
I am a Ghana-born, Utrecht-based operations professional with a rare blend: financial rigour from e-banking, people leadership from managing 21+ clinic branches, and entrepreneurial drive from building AI-powered products. I hold an MBA in International Business and Management from Hanze University of Applied Sciences (February 2026).
At Picnic Fulfilment B.V. I supervise shift operations at a high-volume automated fulfilment centre, leading and coaching frontline teams, planning shift labour of 1,100-1,350 hours, and driving safety, productivity, order completeness and on-time dispatch. Day to day it is people management: setting direction, keeping teams engaged, handling performance and absence, and acting as the link between leadership and the floor.
I am also the project lead for Too Good To Go (TGTG) at the site. My main task is managing the available hours to reach our target of 160 bags per day, saving surplus food from waste, without sacrificing the hours needed for the main process. It is a social sustainability cause I care about, and one that has run through my career, from refugee health screening to remittances for low-income families.
Beyond work, I vibe code and use AI tools to design, prototype and deploy business products, compressing months of development into days. I am motivated by societal impact and leaving things better than I found them.
Leveraging AI-assisted development (vibe coding) to design and build integrated business ecosystems and SaaS tools at speed.
Market entry, unit economics (CAC, CLV, ROI), competitive analysis, and go-to-market frameworks across European and African markets.
Supervising and managing teams at Picnic Fulfilment B.V.'s automated fulfilment centre, leading the Too Good To Go sustainability project, and previously managed 21+ clinic branch administrators across Ghana. Expert in process design, labour planning, KPI management, and multi-location coordination.
Transaction reconciliation, e-product settlement, GL account monitoring, customer migration, and branch sales target management.
MBA thesis on D2C customer value maximisation using qualitative methodology and thematic analysis. APA 7 academic writing proficiency.
Fluent English, conversational Dutch (A2), and native Akan. Experienced working across Ghanaian and Dutch business environments.
As part of my role at Picnic Fulfilment B.V., I am the project lead for Too Good To Go, a social sustainability initiative that saves surplus food from being wasted. My biggest task is managing the available hours so we reach our target of 160 bags per day, while protecting the hours needed for the main fulfilment process.
It means balancing labour planning, shift priorities and team capacity every day, and coordinating the people involved so a sustainability cause and operational performance move forward together.
Job board platform for highly skilled migrants (HSMs) in the Netherlands. Combines a curated job feed with AI-powered CV/ATS analysis, cover letter generation, LinkedIn profile review, and interview coaching.
Flow is a personal productivity system with health scoring, task tracking, and an integrated AI assistant that lives within the app — helping users build and manage their full project ecosystem.
Led a free health screening project for 379 refugees in Denu, Ghana, in partnership with UNHCR and the Amahoro Coalition. Organised health professionals, support staff, PPEs, and logistics while managing daily responsibilities as Administrative Manager at Rabito Clinic.
Suited up at Picnic Fulfilment B.V.'s automated fulfilment centre, where I lead shift teams and operations, from inbound decanting to outbound picking and on-time truck dispatch.
2026
2026
2026
2026
Setting up packaging of our perfumes at Rotterdam Inclusief.
2025
2025
2025
2025
Hands-on learning beyond the classroom — from supply chain modelling with AIMMS to an operational site visit at Arriva, exploring how public transport networks are managed and optimised at scale.
2025
Supply chain analysis with AIMMS presentation
2025
Arriva company visit
2025
Arriva operational tour
Snapshots from my role at Rabito Clinic Ltd. in Ghana, where I led healthcare operations management and drove digital transformation initiatives — improving patient throughput and embedding data-driven processes across the clinic.
2022
Partook in Covid testing registrations for a World Bank session in Ghana
2023
With former Rabito CEO — Karen Hendrickson
2022
2022
Participation in leadership and communication training for Rabito management team members
Early chapters from my Bachelor of Business Administration journey at Hogeschool Utrecht, building the academic and international business foundation that still shapes how I work today.
2014
Met with Panos Panay of Microsoft - Key figure behind Surface products and Windows 11
2014
Company visit to Microsoft Office
2014
Company visit to Microsoft office
Bachelor programme memories
Panel member giving a talk to freshers about life in Netherlands and university
Founding member of Get Connected - A group for international students to easily settle and integrate in their new environment
2015
First Koningsdag celebration on campus
Whether you want to talk operations and people leadership, sustainability and food-waste projects, AI building, or the Ghana-Netherlands corridor - I would genuinely love to hear from you.